What is the check-in and check-out policy at Hilton Queenstown Resort & Spa?
Check-in is at 15:00 and check-out is at 11:00.
Hilton Queenstown Resort & Spa, Queenstown
Key details
About the Hotel
Kawarau Village, 79 Peninsula Rd, Queenstown,
- On the shores of Lake Wakatipu
Great
8.6
8.7
4.4
3.6
Hilton Queenstown Resort & Spa features 5-star amenities including a full-service spa, indoor pool, and fitness center, offering various room styles for guests. Situated on the shores of Lake Wakatipu, this lakeside resort hotel has easy access to multiple dining options and local attractions.
Amenities
Rooms at Hilton Queenstown Resort & Spa offer different configurations, including
Dining
Dining options include the signature restaurant
Leisure
Leisure facilities at the resort include the multi-award-winning spa offering organic therapies, a
Transportation
Hilton Queenstown Resort & Spa provides convenient access to nearby landmarks such as
“On the shores of Lake Wakatipu, this resort emphasizes relaxation with its multi-awarded spa and stylish alpine design. Dining stands out, especially the innovative takes on local cuisine alongside Asian options. For travelers seeking both tranquility and premium amenities, this hotel delivers a complete Queenstown experience.”
Choose your room type
Hilton Queenstown Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Queen Room Accessible2 persons45 sq. feet1 King-size bedAir conditioningBalconyroom details
- Twin Room2 persons44 sq. feet2 Single bedsAir conditioningBalconyroom details
- Deluxe Twin Room Lakeview2 persons44 sq. feet2 Single bedsLake viewAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hilton Queenstown Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Locker room
- Ski storage
- Lift
- Barber shop
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Cycling
- Golf course
- Darts
- Table tennis
Guest Parking
- Public parking is possible on site at NZD 16 per day.
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
- Bathroom telephone
Self-catering
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Show more
Dining Onsite
Hilton Queenstown Resort & Spa offers a delightful dining experience that showcases local flavors and stunning views of Lake Wakatipu. From relaxed family-friendly settings to a cozy wine bar, each venue invites guests to indulge in authentic culinary delights amid breathtaking scenery.
Wakatipu Grill
Local
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Savor local favorites including vegetarian and gluten-free options, all while enjoying panoramic lake views from the restaurant's generous balcony seating.
Reservation
Recommended
Open daily from 07:00 - 22:00
Cru Wine Bar and Lounge
Tapas with a focus on regional wines
Ambiance
Sophisticated yet relaxed, ideal for wine enthusiasts
Key Offerings
Delight in a curated selection of regional wines complemented by a creative tapas menu, perfect for sharing or enjoying solo.
Reservation
Not needed
Not specified; check with the hotel for details
Location
Kawarau Village, 79 Peninsula Rd, Queenstown,
Explore Queenstown
Local Experiences near Hilton Queenstown
Frankton Trail
10 minutes walking
Scenic walking and biking trail along Lake Wakatipu, ideal for leisurely strolls with stunning mountain views.
The Kingston Flyer
15 minutes walking
Historic steam train offering scenic journeys along the beautiful Lake Wakatipu, rich in local history.
Alpine Aqualand
10 minutes drive
Indoor aquatic center featuring pools and slides, perfect for families seeking fun and relaxation.
Thrill-Seeker Adventures
10 minutes drive
Exciting jet boating and bungee jumping options available nearby for adrenaline enthusiasts.
Cru Wine Bar & Lounge
5 minutes walking
Elegant bar offering local wines and shareable plates with a cozy ambiance, perfect for intimate dinners.
Kapa
15 minutes walking
Pizzeria known for artisan flavors and fresh ingredients, catering to various dietary needs.
Queenstown Event Centre
10 minutes drive
Local venue hosting sports events, concerts, and community gatherings, suitable for all ages.
Buzzstop
20 minutes walking
Casual bar with a lively atmosphere, known for its trivia nights and live music events, great for socializing.
Getting around
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at NZD 16 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of NZD 42.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Dutch, Czech, Chinese, Afrikaans
Year renovated:
2011
Number of floors:
8
Number of rooms:
220
Former name
Hilton Queenstown
Reviews and Ratings
Reviews from guests about their experience.
Show more
Pros
Stunning view
Spacious room
Friendly staff
Good breakfast
Convenient water taxi
Cons
Tired hotel
Dim lighting
Bumpy paving stones
Guest reviewsbased on 2031 reviews
Joseph from United States
Single
King Room
3 nights in November 2025
|
Reviewed: February 11, 2026
8.5/10
Solid Stay with Great Amenities
modern gym amazing pool quality spa cozy fireplace
the gym included three treadmills and two stationary bikes. the hot swimming pool was amazing, and the spa offered nice treatments. the buffet featured great options. the fireplace added a beautiful touch.
the lighting in the bathroom was quite dark. i found the light switches placed outside the bathroom inconvenient during the night.
Facilities
9/10
the hotel provides convenient access to lake walkways, perfect for morning strolls. a water taxi service operates from the hotel into the town, with a fare of 14nz per person. note, they do not accept cash.
Rooms
8/10
the room included a large bath and a small balcony. a king bed was comfortable, it ensured restful sleep. the spacious bathroom had separate sinks, and i liked the addition of robes and slippers.
0 Helpful
|
Sophia from Greece
Couple
Lake Front King Room Hot Tub
4 nights in November 2025
|
Reviewed: January 04, 2026
7/10
Adequate stay with MILD issues
comfortable bed quick servicing loud clicking noisy aircon
The room had a lovely view. The beds were comfortable and the place was clean. The servicing of the rooms was quick and there was little disruption.
The aircon in the room had a VERY loud clicking sound. It made 3-4 clicking noises approximately every 3 minutes. The hotel informed us that aircon maintenance would be conducted, but the clicking noise was still there.
0 Helpful
nicholas from united kingdom
Family with children
king room
3 nights in November 2025
|
Reviewed: December 26, 2025
6/10
dim lighting frustrating light switches
the indoor pool was acceptable.
i found the room's lighting dim. this was particularly noticeable in the bathroom. the light switches are outside the bathroom, which i found frustrating during the night.
0 Helpful
christina from sweden
king room
1 night in October 2025
|
Reviewed: November 10, 2025
9.0/10
helpful staff shuttle boat spa area
The staff were helpful . the hotel has a convenient shuttle boat service available to downtown. i enjoyed the pool and spa area. They were both clean and well kept.
Rooms
9/10
my room included a comfortable king bed and modern amenities. the room was warm. there was a beautiful view of the surrounding landscape from the window.
Service
10/10
the hotel staff greeted me warmly upon arrival. they also provided helpful information about local attractions. the staff ensured that my needs were met promptly .
Location
8/10
the hotel offers lake views. the location is near the airport, about five minutes away. water taxi service is available right at the hotel.
Facilities
9/10
the hotel included a pool, a sports bar, and a restaurant. there is a 24-hour gym and a spa area, too. i found the facilities to be well-kept!!!
0 Helpful
|
Show more reviews
FAQs
About Hilton Queenstown Resort & Spa
How far is Hilton Queenstown Resort & Spa from Queenstown Airport?
The hotel is 5 km from Queenstown Airport, approximately a 5-minute drive.
What are the dining options available at Hilton Queenstown Resort & Spa?
Guests can dine at Wakatipu Grill, which serves local cuisine, or visit Me and Mee for Asian-inspired dishes, along with Stacks Pub for casual dining.
Does Hilton Queenstown Resort & Spa have a spa or wellness center?
The hotel features a full-service spa, offering treatments such as massages, facials, and a hot tub.
What recreational facilities does Hilton Queenstown Resort & Spa offer?
Guests can enjoy a heated lap pool, fitness center, and access to cycling and golfing activities.
Are there options for children at Hilton Queenstown Resort & Spa?
The hotel offers babysitting services and a children's buffet for young guests.
What amenities are included in the rooms at Hilton Queenstown Resort & Spa?
Rooms feature air conditioning, flat-screen TVs, premium bedding, and some accommodations include patios and terraces.
What languages are spoken by the staff at Hilton Queenstown Resort & Spa?
The staff primarily speaks English.
What are some nearby attractions to Hilton Queenstown Resort & Spa?
Nearby attractions include Lake Wakatipu and Remarkables Park, both of which are easily accessible.
Does Hilton Queenstown Resort & Spa offer free Wi-Fi?
Free Wi-Fi is available throughout the hotel.
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