What is the check-in and check-out policy at Hilton Queenstown Resort & Spa?
Check-in is at 15:00 and check-out is at 11:00.
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Hilton Queenstown Resort & Spa, Queenstown
151US$
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Key details
About the Hotel
Kawarau Village, 79 Peninsula Rd,
Queenstown,
New Zealand,
Otago
- On the shores of Lake Wakatipu
Perfect
8.6
8.6
4.1
3.7
Loved by guests
"Our room had uninterrupted view of the lake."
"Since our room was at the highest floor, the view was amazing, the adjacent lower building hardly block the view."
"In room fireplace is a game changer."
Hilton Queenstown Resort & Spa features 5-star amenities including a full-service spa, indoor pool, and fitness center, offering various room styles for guests. Situated on the shores of Lake Wakatipu, this lakeside resort hotel has easy access to multiple dining options and local attractions.
Rooms & Amenities
Rooms at Hilton Queenstown Resort & Spa offer different configurations, including
Dining Options
Dining options include the signature restaurant
Leisure & Business
Leisure facilities at the resort include the multi-award-winning spa offering organic therapies, a
Location & Transportation
Hilton Queenstown Resort & Spa provides convenient access to nearby landmarks such as
“On the shores of Lake Wakatipu, this resort emphasizes relaxation with its multi-awarded spa and stylish alpine design. Dining stands out, especially the innovative takes on local cuisine alongside Asian options. For travelers seeking both tranquility and premium amenities, this hotel delivers a complete Queenstown experience.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room Mobility Access
2 persons
45 m²
1 King-size bed
Shower
Fireplace
room details
Twin Room
2 persons
44 m²
2 Single beds
Shower
Fireplace
room details
Deluxe Twin Room Lakeview
2 persons
44 m²
2 Single beds
Shower
Fireplace
room details
One-Bedroom Residence
2 persons
55 m²
1 King-size bed
Fireplace
Balcony
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Locker room
- Ski storage
- Lift
- Barber shop
- Coffee shop
- Fireplace
- Key card access
Sports & Fitness
- Fitness centre
- Skiing
- Golf course
Services
- Valet parking
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Indoor swimming pool
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
- Sink
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
Hilton Queenstown Resort & Spa offers a delightful dining experience that showcases local flavors and stunning views of Lake Wakatipu. From relaxed family-friendly settings to a cozy wine bar, each venue invites guests to indulge in authentic culinary delights amid breathtaking scenery.
Wakatipu Grill
Local
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Savor local favorites including vegetarian and gluten-free options, all while enjoying panoramic lake views from the restaurant's generous balcony seating.
Reservation
Recommended
Open daily from 07:00 - 22:00
Cru Wine Bar and Lounge
Tapas with a focus on regional wines
Ambiance
Sophisticated yet relaxed, ideal for wine enthusiasts
Key Offerings
Delight in a curated selection of regional wines complemented by a creative tapas menu, perfect for sharing or enjoying solo.
Reservation
Not needed
Not specified; check with the hotel for details
Location
Kawarau Village, 79 Peninsula Rd,
Queenstown,
New Zealand,
Otago
Map view
Kawarau Village, 79 Peninsula Rd,
Queenstown,
New Zealand,
Otago
City landmarks
Mall
Remarkables Park Town Centre
2.3
km
Store
New World Supermarket
1.2
km
Mall
Remarkables Park
2.4
km
Landmark
Frankton Trail
840 m
Landmark
The Kingston Flyer
1.0
km
Church
St Margarets
1.2
km
Landmark
Smiths City Group Limited
2.4
km
Landmark
Queenstown Event Centre
2.4
km
Landmark
Kapa
1.3
km
Farm
Buzzstop
1.9
km
Landmark
Alpine Aqualand
2.7
km
Store
Countdown Queenstown
2.1
km
Landmark
Frankton Arm
2.1
km
Church
City Impact Church
1.9
km
Landmark
The Helicopter Line
2.4
km
Landmark
Shotover Ridge Business Park
2.9
km
Landmark
Skeggs Group
2.9
km
Store
PAK'nSAVE Queenstown
2.7
km
Landmark
Game Over
2.9
km
Landmark
Sherwood
2.5
km
Landmark
Lake Johnson
2.9
km
Landmark
Ritchies Connectabus
2.9
km
Landmark
Windy Point
3.3
km
Landmark
Jardine Park
3.3
km
Landmark
Stunning view of Remarkables and lake
3.5
km
Landmark
Aircraft spotters point approach Queenstown airport
3.5
km
Landmark
Halfway Remarkables
3.9
km
Landmark
BEST viewpoint in QT
4.0
km
Art object
Basket of Dreams
4.2
km
Landmark
Queenstown Hill Summit
4.2
km
Nearby
Hilton Hotel
ChargeAbout
90 m
Restaurants
Cru Wine Bar & Lounge
360 m
Hilton Queenstown Resort & Spa
Explore Queenstown
Local Experiences near Hilton Queenstown
Frankton Trail
10 minutes walking
Scenic walking and biking trail along Lake Wakatipu, ideal for leisurely strolls with stunning mountain views.
Alpine Aqualand
10 minutes drive
Indoor aquatic center featuring pools and slides, perfect for families seeking fun and relaxation.
Cru Wine Bar & Lounge
5 minutes walking
Elegant bar offering local wines and shareable plates with a cozy ambiance, perfect for intimate dinners.
Queenstown Event Centre
10 minutes drive
Local venue hosting sports events, concerts, and community gatherings, suitable for all ages.
Buzzstop
20 minutes walking
Casual bar with a lively atmosphere, known for its trivia nights and live music events, great for socializing.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Martin
United Kingdom,
January
2025
6.6/10
The hotel offers a beautiful and cozy atmosphere with lovely views, perfect for a romantic getaway. However, my recent experience revealed significant issues with service and maintenance that detracted from the overall enjoyment of our stay. While the food at the restaurant was fabulous, some amenities fell short, especially given the price point.
Rooms
7.0
The rooms were clean and decorated nicely, with great views of the lake. However, the bed was uncomfortable and led to a restless night.
Service
5.0
Service was lacking, with front desk staff seeming apathetic and unhelpful. Phone calls to the front desk often went unanswered, which was frustrating.
Location
6.0
The location, while peaceful and scenic, is a bit far from the city center, which requires relying on a water taxi or an expensive Uber ride for access.
Dining
8.0
Dining at the Wakatipu Grill was a highlight, with a warm and inviting atmosphere and delicious food, although the breakfast options were a bit repetitive.
Facilities
5.0
Facilities were decent, but the Wi-Fi was unreliable and not up to par for a hotel of this caliber.
Steven
United Kingdom,
October
2024
6.0/10
My recent stay at the hotel had its ups and downs. The location offered stunning views of the lake and mountains, which I really appreciated. However, the service was quite disappointing, especially at check-in. The room had a lovely view but was not as clean as expected. There were some amenities that were under maintenance, which added to the letdown.
Rooms
6.0
The room had a beautiful view of the lake and mountains, with a cozy fireplace. However, it could use some refurbishing as it felt a bit shabby and wasn't very clean.
Service
5.0
The service was quite lacking, especially during check-in, where staff seemed overwhelmed and inattentive. Room service also had issues with timing.
Location
7.0
The hotel is located a bit far from the main town, but offers a breathtaking view of the lake and mountains. The water taxi was a nice touch for getting into town.
Dining
5.0
Dining options were limited and the service for room service was quite poor, with delays and food not delivered as expected.
Facilities
5.0
Facilities like the pool seemed nice, but many amenities were under maintenance, which was frustrating. The cold pool made it less enjoyable.
Emerson
United Kingdom,
October
2024
7.6/10
My stay at Hilton Queenstown was a mix of highs and lows. The room I got had a stunning view, but I felt disappointed with the overall service and certain charges. While the breakfast was a highlight, the parking situation was inconvenient and expensive. Overall, the hotel's amenities are attractive, but customer service left something to be desired.
Rooms
9.0
The room had breathtaking views of the lake and was beautifully maintained, making it a real highlight of my stay.
Service
5.0
Customer service was somewhat lacking, particularly during check-in where the duty manager's attitude felt unprofessional.
Location
6.0
The location is picturesque, with easy access to the lake. However, parking options are limited and costly.
Dining
8.0
Breakfast was fantastic and generously provided, but I feel the hotel could improve by offering it without extra fees.
Facilities
7.0
The hotel offers great amenities, but the high in-room dining costs are something to consider.
Jayden
United Kingdom,
September
2024
8.2/10
My stay was pretty mixed. The hotel has a stunning view of the lake, and I loved the spacious suite and amenities. However, I encountered some rude service at the restaurant, and the parking setup was a hassle, especially in the rain.
Rooms
9.0
The suite was huge and very comfortable, featuring a lovely view and a cozy fireplace, perfect for relaxing after a long day.
Service
5.0
While some staff were pleasant, I did experience rude service that left me feeling disappointed.
Location
10.0
The hotel is impressively located right on Lake Wakatipu, providing beautiful views and convenient access to nearby attractions.
Dining
7.0
The dining experience was hit or miss; I found the dinner selection overpriced for what I received, but the breakfast buffet was enjoyable.
Facilities
7.0
Facilities like the pool and spa were nice, but the sauna comes at an additional cost, which was disappointing.
Joseph
United Kingdom,
September
2024
8.0/10
I had a mixed experience at the hotel. The views from my room were undeniably stunning and the spa facilities were fantastic, making it an overall relaxing trip. However, the service during check-in was less than ideal as I had to carry my bags a long way, and some amenities didn't meet the expected standards for a luxury hotel. Overall, while I enjoyed my stay, there are aspects that could be improved.
Rooms
9.0
The room I stayed in had breathtaking views and was well-appointed with comfy beds. It came with a lovely balcony and all necessary amenities.
Service
6.0
While the room service was excellent, the check-in process felt lengthy and I didn't appreciate having to carry my bags myself.
Location
9.0
The hotel is conveniently located near Queenstown and is right on the lake, offering beautiful scenery.
Dining
7.0
The breakfast selection was wonderful, but the service during meals could be more attentive.
Facilities
9.0
The spa and pool areas are well-maintained and provide a great escape for relaxation.
Access exclusive early booking discounts.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at NZD 16 per day.
Internet
is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of NZD 39 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Dutch, Czech, Chinese, Afrikaans
Year renovated:
2011
Number of floors:
8
Number of rooms:
220
Former name
Hilton Queenstown
FAQs
About Hilton Queenstown Resort & Spa
How far is Hilton Queenstown Resort & Spa from Queenstown Airport?
The hotel is 5 km from Queenstown Airport, approximately a 5-minute drive.
What are the dining options available at Hilton Queenstown Resort & Spa?
Guests can dine at Wakatipu Grill, which serves local cuisine, or visit Me and Mee for Asian-inspired dishes, along with Stacks Pub for casual dining.
Is parking available at Hilton Queenstown Resort & Spa?
Public parking is available on-site for NZD 16 per day, with no reservation needed.
Does Hilton Queenstown Resort & Spa have a spa or wellness center?
The hotel features a full-service spa, offering treatments such as massages, facials, and a hot tub.
What recreational facilities does Hilton Queenstown Resort & Spa offer?
Guests can enjoy a heated lap pool, fitness center, and access to cycling and golfing activities.
Are there options for children at Hilton Queenstown Resort & Spa?
The hotel offers babysitting services and a children's buffet for young guests.
What amenities are included in the rooms at Hilton Queenstown Resort & Spa?
Rooms feature air conditioning, flat-screen TVs, premium bedding, and some accommodations include patios and terraces.
What languages are spoken by the staff at Hilton Queenstown Resort & Spa?
The staff primarily speaks English.
What are some nearby attractions to Hilton Queenstown Resort & Spa?
Nearby attractions include Lake Wakatipu and Remarkables Park, both of which are easily accessible.
Does Hilton Queenstown Resort & Spa offer free Wi-Fi?
Free Wi-Fi is available throughout the hotel.
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